In our continuous effort to improve your experience, we are excited to announce a new feature: Manual On-boarding for KYC (Know Your Customer). We understand that the development of KYC functionality on our machines has taken longer than anticipated. To bridge this gap, we have introduced a manual on-boarding process that ensures you can get verified quickly and efficiently, right from the comfort of your home.
Why Manual KYC?
KYC is a critical component of our operations, ensuring that we comply with regulations and maintain a secure environment for our users. However, the technical complexities of integrating KYC into our machines have caused delays. We didn’t want this to inconvenience our valued customers, so we’ve introduced a manual process as a temporary yet effective solution.
How It Works
- Initiate a Live Chat: Simply reach out to us through our Live Chat feature. Our support team is ready and waiting to assist you.
- Request Manual KYC: Inform our support team that you wish to undergo manual KYC verification.
- Verification in 5 Minutes: If we are online, your verification can be completed within just 5 minutes. This swift process ensures you can continue using our services without unnecessary delays.
Benefits of Manual On-boarding
- Convenience: Complete your KYC verification from the comfort of your home.
- Speed: Get verified in as little as 5 minutes.
- Support: Our dedicated support team is here to assist you every step of the way.
Our Commitment
We are committed to providing you with the best possible experience. While we work diligently to finalize the KYC functionality on our machines, we believe this manual process will effectively meet your needs in the interim.
We appreciate your understanding and patience as we enhance our systems. Your security and satisfaction are our top priorities, and we look forward to continuing to serve you with innovative solutions.
Stay tuned for more updates, and feel free to reach out to us via Live Chat for any assistance. Thank you for choosing us as your trusted crypto service provider.

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[…] few days ago, we introduced manual onboarding to better serve you. However, we are thrilled to announce that we can now offer an even more […]